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Privacy Policy

1. Data We Collect

Information you provide directly

We may collect the following information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Company details

  • Job title

  • Survey responses

  • Research participation data

  • Payment details for incentives (when applicable)

  • Any information you provide voluntarily via contact forms, email or AgilisHub participation

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Website usage data

  • Cookies and tracking technologies
    This helps us improve website performance and user experience.

Research and AI data collection

For qualitative, quantitative and AI-related research, we may collect:

  • Voice recordings

  • Video recordings

  • Images or sensory evaluations

  • Behavioral tasks

  • Survey answers

  • Taste test feedback
    All such data is collected with informed consent.

2. How We Use Your Data

We process personal data to:

  • Provide and improve our services

  • Conduct qualitative and quantitative research

  • Recruit participants for studies

  • Manage AgilisHub and participant communication

  • Perform sensory and taste testing research

  • Support AI data projects that require human input

  • Send project updates or respond to inquiries

  • Maintain internal analytics and reporting

  • Comply with legal obligations

We only use your data for the purpose for which it was collected.

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Consent (research participation, surveys, recordings)

  • Contractual necessity (client agreements, incentive payments)

  • Legitimate interest (improving services, preventing fraud, website analytics)

  • Legal obligation (record keeping, compliance)

4. How We Store and Protect Your Data

We take appropriate technical and organizational steps to safeguard your personal data.
This includes:

  • Secure servers

  • Access control

  • Encrypted storage where applicable

  • Limited access to authorized personnel only

  • Compliance with GDPR storage requirements

We retain personal data only for as long as necessary for the purpose it was collected.

5. Sharing Your Data

We may share your data with:

  • Trusted service providers (such as survey platforms or payment processors)

  • Research partners like Neurons Inc or Gastrograph AI when relevant to a study

  • Project-specific vendors under confidentiality agreements

  • Legal authorities if required by law

We do not sell personal data to third parties.

All partners follow strict privacy and confidentiality standards.

6. International Data Transfers

As a global company with teams and offices in multiple countries, data may be transferred internationally.
All transfers follow GDPR requirements through:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Other legally compliant safeguards

6. International Data Transfers

As a global company with teams and offices in multiple countries, data may be transferred internationally.
All transfers follow GDPR requirements through:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Other legally compliant safeguards

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

To exercise these rights, contact us at contact@agilis-insights.com.

8. Cookies

We use cookies to improve website functionality and understand how visitors use our site.
You can manage cookies through your browser settings.

9. Research Participants and AgilisHub

If you join AgilisHub or participate in research:

  • You choose which studies to join

  • You give consent before any data collection

  • Data is handled securely and separately from your identity when possible

  • Incentives are processed in compliance with privacy regulations

For AI or sensory studies, you will always receive clear instructions on what data is collected and why.

10. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or your data rights, contact us:

Agilis Insights
Email: contact@agilis-insights.com
New York Office: 16 East 34th St, New York, NY 10016, USA
Other locations: Miami, London, Berlin, Oslo, Ho Chi Minh City

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